We offer free and standard shipping to all countries inside European Union
Free shipping: Free shipping for Slovenian and Croatian customers. No minimum order amount for free shipment is required.
Standard shipping: Free shipping for all orders above 100€. If total order value is less than 100€, shipment cost is 15€ per every 1 kg of products weight.
We use standard shipping to this coutries:
- Czech Republic
- United Kingdom
Packages are being sent after recieved payment by Slovenian post office on tuesdays and thursdays and delivery usually takes from 3 to 5 days.
Notice for summer delivery
As the temperature warms up all over the country during the summer months, we advise our customers living outside Europe (a two-day delivery area from Slovenia) to avoid buying Ghee spreads such as Čeghee, Seghee, Leghee, Tartughee and Garghee, since products recommended storage temperature 3 to 13 degrees Celsius.
We can still send you our products, but by purchasing our products you agree that the Zavod za zdravo življenje (Healthy Life Institute) is not responsible for the delivery of defective products.
This is because we have no control over the handling of your order after we hand over the shipment to the carrier. Our carrier does not have any means of transportation in the refrigerator.
If you decide to place your order and do not live in a two-day delivery area from Slovenia, your order will not be packed with ice.
We are not responsible for damage or perishability of our products due to excessive heat in transit, and our carrier does not accept claims for heat damage.
If you are in doubt about the delivery, please feel free to contact us and we will check the possibility of sending your order before it is delivered.
With an additional payment, dry ice delivery can be arranged.
What happens when delivery is late and the product becomes perishable?
We will be happy to refund the cost of the perishable goods resulting from the delay of the courier (Package delayed transit, etc.).
However, we cannot accept responsibility for delayed delivery and consequently defective products as a result of your incorrectly entered address at the time of ordering and delivery of spreads during the summer months.